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Pick what it's about for the quick answer. If that doesn't settle it, send us a message. We reply within 2 business days.

A charge or a refund

Payments aren't refunded, so cancel any time before the next charge. Your codes keep working at least until the paid period ends. If a charge looks wrong, send us a message and we'll look into it.

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Payments show on card statements as KIFUNA QR, and every receipt is on your Billing page.

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So we can reply.

If it's about one code: the letters and numbers after kifu.to/.

Or write to [email protected]. Answers to most questions are in Help.