Billing and cancelling

What you pay

The monthly plan is $39 a month and the yearly plan is $199 a year, charged in full at checkout. Both include unlimited codes, changes and scans, under a fair-use policy that only stops abuse. You can pay by card, Apple Pay, Google Pay or Link.

See everything both plans include, and every term, on the pricing page.

When it renews

Your plan renews on the same date each month, or each year, until you cancel. We email a reminder 35 days before a yearly plan renews.

Switching between monthly and yearly

On your Billing page, choose Switch to the yearly plan (or monthly). Monthly to yearly starts at once: you pay $199 for the year, less a credit for the part of your month you've paid for and haven't used. The page shows that amount before you confirm, and if the payment doesn't go through, nothing changes. Yearly to monthly starts when the year you paid for ends, and until then one click undoes it.

Receipts and your card statement

We email a receipt after every payment, and every receipt is on your Billing page, where each one opens the full receipt to save as a PDF. Payments show on card statements as KIFUNA QR.

Changing your card

Choose Change next to the payment method on your Billing page. If a renewal has failed, the new card pays it straight away.

Cancelling

On your Billing page, choose Cancel my plan, then confirm. That's it: two clicks, no email or phone call. Your codes keep working until the end of the period you paid for, and we email you 7 days before they stop, unless you cancel later than that. Until then, Keep my plan undoes it.

Refunds

Payments aren't refunded, so cancel any time before the next charge. Your codes keep working at least until the paid period ends. If a charge looks wrong, send us a message and we'll look into it.

If a payment fails

Your codes keep working while we try the card again, and we email you each time. See what happens when a plan ends.